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![]() * This issue only affected downloads from the European PlayStation®Store. This is because after registering their product code on the PlayStation®Store, the downloaded content would cause the version check of FINAL FANTASY XIV: A Realm Reborn to fail and prevent the game from starting. Unfortunately if you have been hit and are unable to log in, you will need to reinstall Final Fantasy XIV.Ĭustomers who pre-ordered the FINAL FANTASY XIV: Heavensward expansion for PlayStation®3 and PlayStation®4 experienced a problem with the download. The problem was corrected on this morning of May 20th. We apologize for the inconvenience and thank you for your patience. This issue is being worked on so that a fix can be implemented as soon as possible. Please make sure that the Heavensward extension is not included in the new download. If you have used the code before and are experiencing this issue, please uninstall FINAL FANTASY XIV completely from your system, then download and reinstall only FINAL FANTASY XIV: A Realm Reborn. * This is the data downloaded when the user entered the 12-digit pre-order code through PlayStation® Store.If you pre-ordered FINAL FANTASY XIV: Heavensward for PlayStation®3 or PlayStation®4 consoles, please avoid '' register the 12-digit pre-order code. This is because the downloaded content causes the version check of FINAL FANTASY XIV: A Realm Reborn to fail and prevents the game from starting. We have confirmed that there is an issue with the download of the FINAL FANTASY XIV: Heavensward expansion for the PlayStation®3 and PlayStation®4 consoles. Issue with FINAL FANTASY XIV: Heavensward (May 19) ![]() While waiting for a fix to arrive, don't use your code!īelow is the official message posted on The Lodestone at dawn: It is then impossible to launch the game. ![]() The latter, when completed, causes the version check of Final Fantasy XIV: A Realm Reborn to fail. Once you have used it, the extension download will start. ![]() There is currently a bug following the use of the code. If you pre-ordered the Heavensward expansion and received your pre-order code, don't redeem it yet. ![]()
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